What is water extraction?

Water extraction is the professional removal of standing water, trapped moisture, and water contamination from carpets, flooring, and affected areas after leaks, flooding, or water damage.

Do the before and after photos show actual water extraction results?

Yes. The before and after gallery highlights examples of water extraction, drying, cleanup, and restoration work completed by Carpet Rescue Pro.

How quickly should water damage be addressed?

Water damage should be addressed as quickly as possible to help reduce the risk of mold growth, odor issues, material damage, and long-term moisture problems.

Can professional water extraction help save carpets and flooring?

Professional water extraction can help remove moisture, improve drying conditions, and restore affected carpets, flooring, and interior areas depending on the severity of the damage.

REAL RESULTS. REAL CLEAN.

WATER EXTRACTION BEFORE & AFTER

See the incredible difference professional water extraction and drying can make.

DEEP CLEANING

Removes dirt, stains and allergens

HEALTHIER HOME

Non-toxic & family friendly solutions

FASTER DRY TIMES

Advanced equipment for better results

EXTENDS LIFE

Protects your investment for years to come

THE DIFFERENCE IS CLEAR

BEFORE

AFTER

BEFORE

AFTER

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AFTER

BEFORE

AFTER

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AFTER

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AFTER

Recent Water Extraction Projects

Life happens—burst pipes, appliance leaks, flooded basements, and unexpected water damage can turn your day upside down fast. Our recent water extraction projects show how quickly we help restore homes and businesses by removing standing water, drying affected areas, and bringing peace of mind back when you need it most.

Common Water Emergencies Requiring Fast Water Extraction

Water damage can happen fast and from places you least expect. From flooded basements to burst pipes and appliance leaks, quick action is the key to preventing bigger repairs and costly damage. Here are some of the most common water emergencies we help homeowners and businesses handle.

Basement Flooding

Heavy rain, poor drainage, and foundation leaks can quickly leave basements with standing water and serious moisture damage.

Sump Pump Failure

When a sump pump stops working during heavy rainfall, water can back up fast and cause major flooding in lower levels.

Burst or Frozen Pipes

Broken pipes can release large amounts of water in minutes, damaging flooring, walls, and surrounding structures.

Washing Machine Overflow

Failed hoses, clogged drains, or appliance malfunctions often lead to sudden water damage in laundry rooms and nearby flooring.

Water Heater Failure

Leaking or ruptured water heaters can cause extensive flooding and hidden moisture issues if not handled immediately.

Commerical

Burst pipes, roof leaks, and plumbing failures can quickly leave standing water in offices, retail spaces, and warehouses, damaging floors, equipment, and surrounding structures.

SCHEDULE YOUR SERVICE NOW

Trusted By Homes. Proven Results

We treat your home like our own. 100% satisfaction guaranteed.

5 Star Rating

10+ Years of Experience

Excellent

Based on 39 reviews

3 days ago

Took time to make sure carpets were clean! Sabastian was kind and professional. Carpets look and smell great.

Response from the owner:We appreciate your review, Meghan. It's great to know that Sebastian's professional attitude and thoroughness translated into clean, fresh-smelling carpets for you. Thank you for noticing the time we take to ensure quality in our work. We're glad you're satisfied with our service.

lynne rankin

1 week ago

ON Time, outstanding work!! WOW See my pictures, I am very satisfied!

Response from the owner:Thank you for your feedback, Lynne. We are extremely pleased to know our services were up to your expectations. We always strive to ensure efficient and top notch services for our esteemed clients. Your satisfaction is our prime concern. We look forward to serving your cleaning needs in the future.

Bradley

2 weeks ago

the technician did my hallway, bedroom, and living room and they were all amazing. really professional no mistakes, quick with the job.

Response from the owner:Thank you, Bradley, for sharing your feedback. We're delighted to know that you found our carpet cleaning service satisfying. Your positive experience reflects the diligence our technicians put into each job. We aim for efficient service and it's great to know we hit the mark with you. We appreciate your support and look forward to serving your cleaning needs in the future.

Cathie Jaszewski

2 weeks ago

I requested floor cleaning of my entire home: carpet, slate tile, and hardwood. Sebastian performed brilliantly, and when I questioned an area, he returned ASAP and addressed my concern. He left my home not only spotless, but smelling wonderful! I would not hesitate to hire Carpet Rescue Pro for all of my future needs.

Response from the owner:Thank you for your feedback, Cathie! We value your recognition of our diligence in performing excellent floor cleaning and addressing your concerns promptly. It's great to hear that your home was left spotless and smelling delightful. We look forward to being of service in covering your future cleaning needs.

Lilly Haynes

2 weeks ago

They did a wonderful job, and had the carpet looking brand new. They were very fast and efficient. I would 100% use their services again!

Response from the owner:Thank you Lilly for your positive feedback. We are glad to hear that you found our carpet cleaning service efficient and up to your expectations. It means a lot to us that you would use our services again. Our goal is to always deliver fast and quality work. We appreciate your support.

Timothy Ferris Jr.

4 weeks ago

We had some carpet squares that were so stained and dirty that we thought we would have to replace them, but after our cleaning those squares look just as good as they did the day they were installed!

Response from the owner:Thank you for the great feedback, Timothy! We're so glad we could help bring your carpet squares back to their former glory. Your satisfaction is our top priority and we appreciate you choosing our services. We look forward to assisting with any future cleaning needs you may have!

Jennifer Best

4 weeks ago

Excellent work. Heavy pet smell completely gone and we couldn’t be happier.

Response from the owner:Jennifer, thank you for sharing your experience. We're right there with you in your happiness! It's always our goal to provide excellent service and we're glad it shows. The complete removal of tough pet smells is an area we take pride in. Your feedback is much appreciated and motivates us to keep doing our best. Thanks again!

Greg Metzler

4 weeks ago

Our technician (and the Carpet Rescue Pro crew) were extremely professional. The job was done to every bit of our satisfaction and it was completed promptly. If you need carpets cleaned/restored, I highly advise you give these folks a shot. Professional, priced right and a great family business!

Response from the owner:Thank you, Greg, for letting us know how satisfied you are with our cleaning and restoration service. We are glad that our professional approach met your needs on time. It's always rewarding to hear from our customers. We appreciate your recommendation and will continue striving for ultimate customer satisfaction. We look forward to working with you in the future. Your support means a lot to us.

Samuel Sundberg

1 month ago

Sabastian was incredibly helpful with the cleaning of our wool rug. He didn’t leave until he was sure he got it all out. It looks brand new and we couldn’t be happier.

Response from the owner:We're thrilled that you're satisfied with the results, Samuel. Sabastian is indeed dedicated and ensures all tasks are completed to a high standard. Your wool rug deserves the best care, and we're glad we met your expectations. Your feedback is invaluable. Thanks again for choosing us. We look forward to assisting you in the future.

Katie Buursma

1 month ago

Finding someone who is honest and truly cares about your projects is so rare these days and I just have to shout out Carpet Rescue Pro for being just that! Since my first conversation with John about having our carpets cleaned for the upcoming listing of our home and into multiple home projects after inspection, he has been nothing but honest, straightforward, and helping us do things the right way while also keeping the most money in our pockets. Sabastian has been our technician for all these projects and has experience in a multitude of areas, furthering the awesome capability of this team! Their specialties are carpet cleaning, fire clean up, and emergency water clean up but they have connections for so much and couldn’t be more honest!! If you need ANYTHING done around your home- call Carpet rescue pro first!!

Response from the owner:Thank you, Katie! We appreciate your trust in us and are glad our team was able to provide you with honest and caring service. It's wonderful to hear that John and Sabastian met your expectations. We aim to keep providing top notch service and helping our clients in the best way possible. Thanks again for choosing us for your home projects and sharing your experience!

David Cree

1 month ago

We had water come up through the floor of our basement for the first time in 25 years. We called a different restoration company first, who gave us a general approach, and a quote for only tearing things up at around $4800. Carpet Rescue Pro came in and took time to evaluate the situation, only taking out what needed to be removed. They used hospital grade cleaning techniques, and were in constant communication about options. They were cost conscious, and got everything handled, including repairs, for about the cost of the other place’s tear down. I would highly recommend you call and talk with John.

Response from the owner:Thank you for your detailed review, David. We appreciate your kind recommendation and are glad to know we were able to assist with your restoration needs to your satisfaction! It's always our aim to ensure cost-effective solutions and to keep our clients in the loop at all stages. It was a pleasure getting everything handled for you, and we look forward to assisting you in the future if you need us.

pamela hart

1 month ago

They were able to to get those hard to remove stains out.. Communication & last minute booking was a life saver.

Response from the owner:Thank you, Pamela! Your feedback is a big help. We're glad we could be there just in time and manage to attain superb results on those stubborn stains. We're here for all your cleaning and restoration needs. We appreciate you!

Sonja Lilly

1 month ago

Sebastian's professionalism and knowledge of His carpet cleaning services is Awesome! I 100% Recommend Carpet Rescue Pro!! My carpet looks Amazing!

Response from the owner:Thank you, Sonja, for recommending us. We are glad you found our carpet cleaning service to your liking. Sebastian truly appreciates your recognition of his expertise. You've made us smile with your review, and we believe your amazing results are simply a reflection of our commitment to quality service. We're always here to help keep your carpets looking their best!

Robert Willam

1 month ago

Our carpets have seen better days (thanks to kids and pets), but the team managed to get out tough, old stains that we thought were permanent. They arrived right on time, worked efficiently, and were incredibly respectful of our space.

Response from the owner:Thank you for the feedback, Robert. We're glad to hear our team could bring new life to your carpets. It's fantastic to know our timely and efficient service met your expectations while respecting your space. We appreciate your acknowledgment and look forward to serving your cleaning needs in the future.

Gary England

1 month ago

My Technican did a fantastic job. The attached pictures speaks volumes on how pleased I am. I will definitely be using Carpet Rescue Pro in the future AND will definitely tell ALL my friends!!!!

Response from the owner:Thank you for the feedback, Gary. We're glad to know that you're satisfied with the job done by our technician. Your recommendation means a lot to us. We look forward to providing you and your friends with quality services in the future.

Jennifer Schema

1 month ago

I have light colored carpet. I also have a Great Dane and cats, so it’s hard to keep it clean, even with frequent vacuuming! I am so pleased with Carpet Rescue Pro! Not only was I able to get scheduled quickly, the technician was friendly and knowledgeable. I would highly recommend them and will be using them again in the future!

Response from the owner:Thank you for the review, Jennifer. We are pleased to hear you found our service satisfactory, especially with your furry friends around! We appreciate you highlighting our knowledgeable technicians and prompt scheduling. We look forward to serving you again when your carpets need a rescue. Thank you for recommending us.

Priscilla Hinze

1 month ago

I needed quick service and deep cleaning and that’s just what I got with a smile from Sabastian! I highly recommend this company!

Response from the owner:Thank you, Priscilla. It's heartening to know our quick service and deep cleaning met your expectations. We're grateful for your endorsement and appreciate your recognition of Sebastian's excellent work. Looking forward to servicing your home again in the future.

Joshua VanderWagen

2 months ago

These guys are the absolute best around! They work with integrity, professionalism but also are so personal and great to work with. I will not go anywhere else and highly recommend them to anyone!!!

Response from the owner:Thank you for your insightful feedback, Joshua! We're glad to hear that you had a positive experience with our services. Your recognition of our professionalism and integrity is appreciated. We're pleased that our team's persona resonated with you. Remember, we're always here to help. Thanks again for choosing us and recommending our services!

Gwen Carlson

2 months ago

We had so much carpet that needed to be cleaned, at two homes. Lotsa seasonal dirt and stains, and finally decided to just do it. What an excellent choice to go with Sebastian at Carpet Rescue Pro. Professional and informative the entire process. Could not have asked for a better outcome. The floors look amazing! He placed sliders under all the furniture, and didn’t miss a thing. He did every closet, every nook and cranny, and every bit of flooring he could get to. I will never hesitate to use Carpet Rescue Pro again, and won’t hesitate to recommend to family and friends.

Response from the owner:Thank you for your fantastic review, Gwen. We are glad to know our cleaning service made such a recognisable difference to your homes. The team, including Sebastian, always strives to give a comprehensive service, down to the last spot. Your positive words increase our motivation and we thank you for recommending us to your dear ones. We're always ready to provide you more amazing outcomes in future. Your satisfaction is our prime aim. Thanks again!

Anne Jett-Gulch

2 months ago

Excellent service, very knowledgeable and professional. They have equipment that ensures all moisture is removed with minimal destruction of your drywall, current structure. This was important to us as we wanted to ensure all moisture was removed so that there was no smell or mold growth. Sabastians attention to detail and going beyond to make sure we were taken care was fantastic. I would recommend them to anyone in need of these services.

Response from the owner:Thank you, Anne, for taking the time to share your experience. We're delighted to hear you found our service and equipment to your satisfaction. Your kind recommendation is greatly appreciated, and we're pleased to know our attention to detail made a difference to you. We're here to help whenever you, or anyone else, may need our services. Thank you again for your feedback.

Ruby Orduno

2 months ago

We recently had our carpets cleaned by Carpet Rescue Pro, and we couldn’t be happier with the results! Their team was efficient, punctual, and highly professional from start to finish. They arrived on time, worked diligently, and did an excellent job bringing our carpets back to life. The entire process was smooth and hassle-free, and the quality of their work exceeded our expectations. If you’re looking for a reliable carpet cleaning company that takes pride in their work, we highly recommend Carpet Rescue Pro. Thank you for the outstanding service! We will definitely be using you again in the future.

Response from the owner:Thank you, Ruby, for the wonderful feedback. We're glad our team could meet your carpet cleaning needs in an efficient and professional way. It's heartening to know you appreciate our work ethic. We look forward to serving your future cleaning needs. Thanks again for choosing our services and your recommendation!

Henry Castaneda

2 months ago

These guys were great. Great prices they did so much more than our last carpet cleaners. They have a machine that scrubbed our carpets before they washed them. Smells incredible!

Response from the owner:Thank you, Henry, for the fantastic feedback. We are pleased to hear our carpet cleaning services exceeded your expectations and that our specialized machine left your carpets smelling fresh. We appreciate your acknowledgment of our competitive pricing, and we look forward to continuing to provide top-notch services for your needs. Your satisfaction is our priority.

Katherine Merrill

2 months ago

If I could give 10* I would, or even 100*!! Sabastian was our technician and he did an incredible job. Not only was he incredibly kind and personable, he was also very efficient and professional. I highly recommend this company- our carpets look brand new!! These have not been professionally cleaned for the 8 years we have lived here and trampled over them with 2 toddlers and 3 dogs. You can clearly see before and after!!

Hunter Freeman

2 months ago

Great pricing and service. Was happy to welcome him into my home and now I have super clean carpets! Thank you!

Response from the owner:We appreciate you taking the time to share your experience, Hunter. We're delighted you found our pricing to your liking and our service satisfactory. Knowing your carpets look fresh and clean gives us immense joy. Thanks once again for letting us serve you!

Dan Qualls

2 months ago

Had them come in and clean all the carpets in my office building . They look great! The crew was on time polite and knew how to get the job done. I will definitely use them again.

Response from the owner:Thank you Dan for sharing your positive experience. We're glad the carpets in your office now look great and you found our crew polite and punctual. We strive to meet expectations like yours and we're happy to hear we hit the mark for you. We appreciate your willingness to utilize our services again in the future.

FAQs

How quickly should water extraction begin after flooding?

Water extraction should begin as soon as possible. Standing water can quickly soak into flooring, drywall, furniture, and structural materials, increasing the risk of damage, odors, and mold growth within 24 to 48 hours.

What types of water damage do you handle?

We handle a wide range of water emergencies including basement flooding, burst pipes, sump pump failures, appliance overflows, storm damage, and commercial water cleanup throughout West Michigan.

Can water extraction help prevent mold growth?

Yes. Fast water extraction and professional drying are critical to reducing moisture and helping prevent mold and mildew from developing in affected areas.

Do you work with homeowners and commercial properties?

Absolutely. Carpet Rescue Pro provides water extraction and drying services for homes, offices, retail spaces, apartments, and commercial buildings across West Michigan.

How long does the water drying process take?

Every situation is different depending on the amount of water and affected materials. Most drying projects take anywhere from 2 to 5 days, and we use professional moisture monitoring equipment to ensure the area is drying properly.