Professional Floor Cleaning You Can Trust

Bring your home back to life in Muskegon, Grand Haven, Spring Lake, Norton Shores, Ferrysburg, Coopersville, Whitehall, Montague and surrounding areas.

Carpet Rescue Pro provides professional carpet cleaning, upholstery cleaning, tile and grout cleaning, hardwood floor cleaning, pet stain and odor removal, and emergency water extraction services throughout West Michigan. When life happens—muddy paw prints on the carpet, kids spilling soda on the couch, lingering basement odors, or unexpected water damage—our team is ready to restore your home quickly and professionally. We specialize in deep cleaning solutions that remove dirt, allergens, stains, and odors while helping protect your floors, furniture, and indoor air quality.

Our advanced cleaning equipment and experienced technicians deliver powerful results for both residential and commercial properties. From routine carpet maintenance to urgent flood and water extraction services, we help homeowners and businesses recover fast and get back to normal. Whether you need basement water removal, carpet drying, tile restoration, or pet odor treatment, Carpet Rescue Pro is your trusted local choice for cleaner, drier, healthier spaces across West Michigan. We clean it. We restore it. You relax.

Our Services

See All

Carpet Cleaning

Fresh, deep carpet cleaning that removes dirt, allergens, and stains for a healthier home.

Upholstery Rescue

Revive your furniture with safe, effective upholstery cleaning that removes stains and odors.

Wood Flooring

Restore your wood floors with deep cleaning that removes dirt, buildup, and dullness.

Vinyl Plank Flooring

Bring your vinyl floors back to life with deep cleaning that removes dirt and surface buildup.

Tile & Grout

Bring your tile back to life with deep cleaning that removes stains and refreshes grout lines.

Water Extraction

Fast, professional water extraction services to remove standing water, prevent damage, and restore quickly.

Power Steam Cleaning

Restore your exterior surfaces with high-powered cleaning that removes dirt, grime, and buildup.

Commercial

Cleaning solutions for offices and businesses that keep your space fresh, clean, and welcoming.

Auto, RV, Boat

Deep interior cleaning for cars, boats, and RVs that removes stains, odors, and everyday buildup.

BASIC CLEAN

ASK ABOUT WHAT YOUR MISSING!

A fast, effective cleaning designed to remove surface dirt & refresh.
Approx. 600 sq. ft. total
Up to 3 Rooms

DEEP CLEAN PLUS

Pre vacuum
Spot pre-treatment
Advanced agitation for deeper soil removal
Deep extraction cleaning
Pet & odor treatment
Light deodorizing for a fresh finish

MOST BOOKED OPTION

A deeper, more thorough cleaning designed for high-traffic areas.
Approx. 900 sq. ft. total
Up to 4 Rooms

PREMIUM RESTORATION CLEAN

Pre vacuum
Spot pre-treatment
Advanced agitation for deeper soil removal
Deep extraction cleaning
Pet & odor treatment
Light deodorizing for a fresh finish

Most complete service designed to deep clean carpets, eliminate odors & detail the entire room.
Approx. 1,200 sq. ft. total
Up to 5 Rooms

See Our Technicians at Work

SEE WHAT OUR CLIENTS SAY

Excellent

Based on 48 reviews

18 hours ago

I couldn’t be more pleased with the carpet cleaning service I just had from Carpet Rescue Pro! The results were great. My wall-to-wall carpets look fresh, clean, and almost like new again. The entire experience was excellent—from the professionalism and care they showed in my home to the quality of the actual cleaning. They took their time, paid attention to detail, and clearly took pride in their work. I highly recommend this Carpet Rescue Pro to anyone looking for outstanding carpet cleaning. They did an exceptional job, and I will definitely be using them again!

Katelyn Berg

5 days ago

Sebastian was great! He was able to clean our entire sectional, living room rug, and 2 chairs in a timely manner. He got the tough stains out and our furniture looks new again!

Response from the owner:Thank you, Katelyn, for sharing your experience with us. We're pleased that Sebastian was able to help bring new life to your furniture and rug in a fast and efficient manner. Your satisfaction is our priority, and it's heartening to know our efforts met your expectations. We appreciate your feedback and look forward to serving you again.

Amy Niklasch

1 week ago

My carpets look and feel like new! The staff are hardworking and professional, taking pride in their work. I will be calling them again next year for a cleaning. I am more than happy with their service!

Response from the owner:Thank you, Amy, for sharing your positive experience! We're thrilled to hear that your carpets are looking new. Our dedicated staff members always aim for top performance. We appreciate your plans to use our services again next year and are here to assist you anytime. Your satisfaction is our pride!

Kevin Bostrom

1 week ago

Highly recommend! Our puppy made a mess of our carpet by using it as a bathroom. They answered the phone on a holiday and were here two days later, made the carpet look new, and smell fresh.

Response from the owner:Thanks for your recommendation, Kevin. We're glad we could help with the carpet issue. Cleaning up after puppies is one of our specialties and we're glad you found our service prompt and effective. We strive to turn around even the most challenging situations and create a fresh and clean environment. Looking forward to being there when you need us again.

Jerrod England

2 weeks ago

Response from the owner:Thank you, Jerrod. We appreciate the time you took to rate us. Your support truly motivates our team to continue offering top-notch service. Looking forward to working with you again.

Penny Hayne

2 weeks ago

My shag area rug looks like new! Good professional service and my dog Bailey has made a new friend!

Response from the owner:Thank you, Penny. We are glad to hear that your shag area rug now looks as good as new and that Bailey enjoyed our service. We appreciate your feedback and the recognition for our professional service. Always here to help with your cleaning needs.

Blake Gesiakowski

4 weeks ago

This company did a fantastic job! Had an issue with someone who got sick on my couch. They used a black light Couch is like new again. Definitely recommend!

Response from the owner:Thank you, Blake, for your wonderful recommendation. We are happy to hear we could restore your couch to its former glory. Our team always strives for excellence in every job. It was our pleasure to assist you and we appreciate your valued feedback. Thank you!

Kimm Griffin

4 weeks ago

Very professional. Got right to work and the room looks fantastic. Would recommend to anyone.

Response from the owner:Thank you, Kimm! We appreciate you taking the time to recommend us. We're glad to know that our hardworking team could assist in making your room look fantastic. It's truly wonderful to deliver a result that meets your satisfaction. We're here to provide professional, efficient service whenever you need it. Thanks again!

Garrison Klinge

1 month ago

The technician was very good. He did a great job. There was only one spot that he couldn't get out completely. Very friendly and explained things to me like I had used the wrong cleaner on the spot that he couldn't get out. I was very impressed with his work - I am 73 yrs. old and NOONE has ever cleaned my carpet as well as he did!!!

Response from the owner:Thank you, Garrison, for your appreciative note on the work our technician did. We're thrilled to know you found the carpet cleaning service impressive and informative. Your feedback assures us that our efforts to provide effective and friendly service are recognized. We're here for you anytime you need us. Thanks again!

Meghan Arnson

2 months ago

Took time to make sure carpets were clean! Sabastian was kind and professional. Carpets look and smell great.

Response from the owner:We appreciate your review, Meghan. It's great to know that Sebastian's professional attitude and thoroughness translated into clean, fresh-smelling carpets for you. Thank you for noticing the time we take to ensure quality in our work. We're glad you're satisfied with our service.

lynne rankin

2 months ago

ON Time, outstanding work!! WOW See my pictures, I am very satisfied!

Response from the owner:Thank you for your feedback, Lynne. We are extremely pleased to know our services were up to your expectations. We always strive to ensure efficient and top notch services for our esteemed clients. Your satisfaction is our prime concern. We look forward to serving your cleaning needs in the future.

Bradley

2 months ago

the technician did my hallway, bedroom, and living room and they were all amazing. really professional no mistakes, quick with the job.

Response from the owner:Thank you, Bradley, for sharing your feedback. We're delighted to know that you found our carpet cleaning service satisfying. Your positive experience reflects the diligence our technicians put into each job. We aim for efficient service and it's great to know we hit the mark with you. We appreciate your support and look forward to serving your cleaning needs in the future.

Cathie Jaszewski

2 months ago

I requested floor cleaning of my entire home: carpet, slate tile, and hardwood. Sebastian performed brilliantly, and when I questioned an area, he returned ASAP and addressed my concern. He left my home not only spotless, but smelling wonderful! I would not hesitate to hire Carpet Rescue Pro for all of my future needs.

Response from the owner:Thank you for your feedback, Cathie! We value your recognition of our diligence in performing excellent floor cleaning and addressing your concerns promptly. It's great to hear that your home was left spotless and smelling delightful. We look forward to being of service in covering your future cleaning needs.

Lilly Haynes

2 months ago

They did a wonderful job, and had the carpet looking brand new. They were very fast and efficient. I would 100% use their services again!

Response from the owner:Thank you Lilly for your positive feedback. We are glad to hear that you found our carpet cleaning service efficient and up to your expectations. It means a lot to us that you would use our services again. Our goal is to always deliver fast and quality work. We appreciate your support.

Timothy Ferris Jr.

2 months ago

We had some carpet squares that were so stained and dirty that we thought we would have to replace them, but after our cleaning those squares look just as good as they did the day they were installed!

Response from the owner:Thank you for the great feedback, Timothy! We're so glad we could help bring your carpet squares back to their former glory. Your satisfaction is our top priority and we appreciate you choosing our services. We look forward to assisting with any future cleaning needs you may have!

Jennifer Best

2 months ago

Excellent work. Heavy pet smell completely gone and we couldn’t be happier.

Response from the owner:Jennifer, thank you for sharing your experience. We're right there with you in your happiness! It's always our goal to provide excellent service and we're glad it shows. The complete removal of tough pet smells is an area we take pride in. Your feedback is much appreciated and motivates us to keep doing our best. Thanks again!

Greg Metzler

2 months ago

Our technician (and the Carpet Rescue Pro crew) were extremely professional. The job was done to every bit of our satisfaction and it was completed promptly. If you need carpets cleaned/restored, I highly advise you give these folks a shot. Professional, priced right and a great family business!

Response from the owner:Thank you, Greg, for letting us know how satisfied you are with our cleaning and restoration service. We are glad that our professional approach met your needs on time. It's always rewarding to hear from our customers. We appreciate your recommendation and will continue striving for ultimate customer satisfaction. We look forward to working with you in the future. Your support means a lot to us.

Samuel Sundberg

3 months ago

Sabastian was incredibly helpful with the cleaning of our wool rug. He didn’t leave until he was sure he got it all out. It looks brand new and we couldn’t be happier.

Response from the owner:We're thrilled that you're satisfied with the results, Samuel. Sabastian is indeed dedicated and ensures all tasks are completed to a high standard. Your wool rug deserves the best care, and we're glad we met your expectations. Your feedback is invaluable. Thanks again for choosing us. We look forward to assisting you in the future.

Katie Buursma

3 months ago

Finding someone who is honest and truly cares about your projects is so rare these days and I just have to shout out Carpet Rescue Pro for being just that! Since my first conversation with John about having our carpets cleaned for the upcoming listing of our home and into multiple home projects after inspection, he has been nothing but honest, straightforward, and helping us do things the right way while also keeping the most money in our pockets. Sabastian has been our technician for all these projects and has experience in a multitude of areas, furthering the awesome capability of this team! Their specialties are carpet cleaning, fire clean up, and emergency water clean up but they have connections for so much and couldn’t be more honest!! If you need ANYTHING done around your home- call Carpet rescue pro first!!

Response from the owner:Thank you, Katie! We appreciate your trust in us and are glad our team was able to provide you with honest and caring service. It's wonderful to hear that John and Sabastian met your expectations. We aim to keep providing top notch service and helping our clients in the best way possible. Thanks again for choosing us for your home projects and sharing your experience!

David Cree

3 months ago

We had water come up through the floor of our basement for the first time in 25 years. We called a different restoration company first, who gave us a general approach, and a quote for only tearing things up at around $4800. Carpet Rescue Pro came in and took time to evaluate the situation, only taking out what needed to be removed. They used hospital grade cleaning techniques, and were in constant communication about options. They were cost conscious, and got everything handled, including repairs, for about the cost of the other place’s tear down. I would highly recommend you call and talk with John.

Response from the owner:Thank you for your detailed review, David. We appreciate your kind recommendation and are glad to know we were able to assist with your restoration needs to your satisfaction! It's always our aim to ensure cost-effective solutions and to keep our clients in the loop at all stages. It was a pleasure getting everything handled for you, and we look forward to assisting you in the future if you need us.

pamela hart

3 months ago

They were able to to get those hard to remove stains out.. Communication & last minute booking was a life saver.

Response from the owner:Thank you, Pamela! Your feedback is a big help. We're glad we could be there just in time and manage to attain superb results on those stubborn stains. We're here for all your cleaning and restoration needs. We appreciate you!

Sonja Lilly

3 months ago

Sebastian's professionalism and knowledge of His carpet cleaning services is Awesome! I 100% Recommend Carpet Rescue Pro!! My carpet looks Amazing!

Response from the owner:Thank you, Sonja, for recommending us. We are glad you found our carpet cleaning service to your liking. Sebastian truly appreciates your recognition of his expertise. You've made us smile with your review, and we believe your amazing results are simply a reflection of our commitment to quality service. We're always here to help keep your carpets looking their best!

Robert Willam

3 months ago

Our carpets have seen better days (thanks to kids and pets), but the team managed to get out tough, old stains that we thought were permanent. They arrived right on time, worked efficiently, and were incredibly respectful of our space.

Response from the owner:Thank you for the feedback, Robert. We're glad to hear our team could bring new life to your carpets. It's fantastic to know our timely and efficient service met your expectations while respecting your space. We appreciate your acknowledgment and look forward to serving your cleaning needs in the future.

Gary England

3 months ago

My Technican did a fantastic job. The attached pictures speaks volumes on how pleased I am. I will definitely be using Carpet Rescue Pro in the future AND will definitely tell ALL my friends!!!!

Response from the owner:Thank you for the feedback, Gary. We're glad to know that you're satisfied with the job done by our technician. Your recommendation means a lot to us. We look forward to providing you and your friends with quality services in the future.

Jennifer Schema

3 months ago

I have light colored carpet. I also have a Great Dane and cats, so it’s hard to keep it clean, even with frequent vacuuming! I am so pleased with Carpet Rescue Pro! Not only was I able to get scheduled quickly, the technician was friendly and knowledgeable. I would highly recommend them and will be using them again in the future!

Response from the owner:Thank you for the review, Jennifer. We are pleased to hear you found our service satisfactory, especially with your furry friends around! We appreciate you highlighting our knowledgeable technicians and prompt scheduling. We look forward to serving you again when your carpets need a rescue. Thank you for recommending us.

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FAQs

What areas do you service?

We proudly serve Norton Shores, Muskegon, Grand Haven, Spring Lake, Ferrysburg, Fruitport, and surrounding West Michigan communities with residential and commercial floor cleaning services.

Do you offer same week carpet cleaning appointments?

Yes. Carpet Rescue Pro offers same week scheduling whenever availability allows. We know spills, pet accidents, and unexpected messes happen fast, so we work hard to provide quick and reliable service throughout West Michigan.

Are your carpet cleaning products safe for kids and pets?

Absolutely. We use professional cleaning solutions designed to be safe for children and pets when used properly. Our process removes dirt, allergens, and buildup without leaving behind heavy residues.

How long does it take for carpets to dry?

Dry times vary depending on carpet type, airflow, humidity, and the level of cleaning needed. Most carpets dry within 4 to 12 hours. We also use professional air movers and drying techniques to help speed up the process.

Can you remove pet stains and odors?

Absolutely. We provide specialized pet stain and odor treatments that target deep contamination and help eliminate odors at the source, not just cover them up.